Privacy Policy
Effective Date: May 11, 2026 Last Updated: May 11, 2026
Akara Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (akaragroup.co.th), interact with our marketing campaigns, or engage with us through digital platforms including LinkedIn, Facebook, and other social media channels.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Full name (first and last name)
- Business email address
- Company name and job title
- Country and region
- Phone number (when provided)
- Business inquiries and product interests
- Any information you provide through contact forms, lead generation forms, or direct communications
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referral source (including LinkedIn, Google, or other platforms)
- Cookie and similar tracking technology data
2. How We Collect Your Information
We collect your information through:
- Our website contact forms and inquiry forms
- LinkedIn Lead Gen Forms and other social media platforms
- Trade show registrations and B2B meeting requests
- Direct email communications
- Website analytics and tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide product information
- To schedule and confirm B2B meetings, including at trade events such as THAIFEX – Anuga Asia 2026
- To send relevant marketing communications about our products and services
- To improve our website, products, and customer experience
- To comply with legal obligations
- To prevent fraud and protect our business interests
4. Legal Basis for Processing (GDPR Compliance)
For visitors from the European Economic Area (EEA) and United Kingdom, we process your personal data under the following legal bases:
- Consent: When you voluntarily submit information through our forms
- Legitimate Interest: For B2B marketing and business development purposes
- Contractual Necessity: When required to fulfill business agreements
- Legal Obligation: When required by applicable law
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Internal Teams: Our sales, export, and marketing departments
- Service Providers: Trusted third-party service providers who assist with our business operations (e.g., email service providers, CRM platforms)
- Legal Authorities: When required by law or to protect our legal rights
All third parties are required to maintain appropriate data protection standards.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce our agreements
Typical retention period for B2B contacts: 3 years from the last meaningful interaction, after which data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another organization
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at:
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (SSL/TLS)
- Secure storage systems
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
We may also use third-party analytics tools (such as Google Analytics) and advertising platforms (such as LinkedIn Insight Tag, Meta Pixel) to understand how visitors interact with our website.
10. International Data Transfers
As an international business, your personal data may be transferred to and processed in countries outside your country of residence, including Thailand. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
11. Children's Privacy
Our services are intended for business professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us for prompt removal.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Akara Group Saeng Thong–Akara Group Nakhon Nayok, Thailand
Website: www.akaragroup.com Phone: +66 92 380 7771